Connect Services, our medical billing service, offers full transparency, payer credentialing, diligent AR follow-up, certified coding, practice advocacy, multi-specialty billing, and demographic and EMR downloads. All of our billing is kept in-house, meaning nothing is sent offshore.
Connect Services is distinguished from other billing services because we use our very own PPM: ConnectSM platform to deliver strong revenue results and personalized attention that ensures the success of your practice. From Connect, you have complete transparency to directly monitor the productivity and performance of Connect Services from anywhere at any time. We use our software to service your billing needs.
CONNECT SERVICES OFFERS:
- Standard and customized reports delivered in real time
- Lifetime electronic storage, retrieval, and archival of all charge tickets and case documents
- Audit anytime with secure access to all of your practice’s billing data
- 24/7 access to your data, enabling you to see how Connect Services is working for you
PAYER CREDENTIALING – Connect Services offers personalized payer credentialing services based on the needs of each provider. We conduct a complete and thorough process from completing the necessary paperwork for each payer to setting up the fee schedule according to each payer contract. Because Connect Services understands that time is money, we recognize the importance of targeting the right payers and having a comprehensive follow up process.
PRACTICE ADVOCACY – Connect Services acts as the practice advocate by supplying you with key pieces of information vital to your business operations. Connect Services can provide a monthly reporting package tailored to the unique needs of each practice. We are committed in helping you identify opportunities for revenue enhancement as well as areas of risk by adhering to strict compliance policies and by applying the current medical billing guidelines to our billing, collecting, and reporting practices. We recognize the importance of keeping you informed.
When we’re successful, you’re successful, which makes for an equitable partnership.
OUR PROCESS – Our medical billing team delivers strong revenue results by following a strict quality checkpoint process and internal performance audits. In addition, we support collections efforts through a pre-collections process. We guarantee the utmost security for handling the money that is collected for your claims.
We understand that complete documentation is a key component to the health and success of your practice, and that consistency in billing practices is vital to your daily business operations. Connect Services is constantly evaluating the health of your practice to ensure that your AR aging is kept to the minimum and the dollars collected is maximized.
PERFORMANCE METRICS – Connect Services strives to meet or exceed the MGMA benchmarks established for performance metrics. PPMIS is committed to the performance of your practice. Connect Services is constantly evaluating the health of your practice to ensure that your AR aging is kept to the minimum and the dollars collected are maximized.
Connect Services’ commitment to you is fully demonstrated by our performance metrics compared to the MGMA benchmarks.
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