PPMIS is actively looking for the right people to join our team.

If you would like to apply for employment, please e-mail your resume to info@ppmconnect.com.

The following positions are currently available:

Client Support Specialist/Trainer

• Deliver custom and standard training to clients, including Connect platform and Plus application suite client training.
• Create agenda and delivery of additional training.
• Create and maintain all training materials delivered, including hard copy, Web presentations, and online tutorials.
• Work closely with Technical Writers to coordinate development training materials.
• Deliver training to RCM Services staff.
• Provide continuing education of PPMIS staff.
• Provide assistance to the Sales Department for RFP’, training on PPMIS products, possible assistance with out-of office conferences or prospective client sites.
• Travel throughout the United States to meet and work with clients.
• Assess client training requirements and work with other project team members to prepare training objectives and agendas.
• Assist in the development of client implementation project plans.
• Ensure client end users are properly training in the areas of the application related to their job function.
• Serve as the client’s onsite application expert, ensuring that system setup is congruent with client-defined project goals.
• Assist Client Support with issue escalation and resolution.
• Develop and train at annual PPMIS User Summits.
• Provide telephone software support.
• Monitor and respond to Support queue tickets in CRM.

Requirements:

This is an exempt position, requires working overtime as necessary, and requires travel 20-30% nationwide.

Bachelor’s degree from a four-year college or university and two years of related medical billing, two years of related experience in education program development and/or staff development and training; or equivalent combination of education and training.

EDI Specialist I

• Provide expert support to clients for functional and design issues.
• Work with clients to recommend market requirements for new products and enhancements to existing products.
• Create business and functional requirements for product design efforts.
• Analyze client information to determine implementation of new products and enhancements to existing software.
• Manage and coordinate interface development process for electronic claim processing, EDC, and ERA.
• Train PPMIS staff on new EDI functionality within the software suites.
• Diagnose system hardware, software, and operator problems.
• Complete, verfiy, and follow all electronic enrollments for claims, ERA, and statements for the Connect platform.
• Review all electronic claims daily for the Connect platform, and notify PPMIS staff, clients, and development of any issues.
• Act as subject matter expert on all ANSI transactions supported by the suite of PPMIS products.
• Act as subject matter expert on demographic download formats.
• Work directly with Technical Services and development to resolve issues.

Requirements:

Bachelor’s degree from a four-year college or university and five years of related experience and/or training; or equivalent combination of education and training.